ScooterGo
Report a scooter problem
Use this form for an online Bluetooth scooter booking. For a bike with a key, open Your ride and select Report a problem on that rental.
Go to Your rideCare for every journey
Let’s get you back on track.
Report the problem and wait for staff guidance. Keep yourself safe and leave repairs to the team.
Immediate danger or injury
If anyone is injured or in immediate danger in Hungary, call 112 first. Submit an accident report only after emergency help is on the way and it is safe to do so.
Breakdown or exchange
If you notice abnormal sounds, smoke, warning lights, or a brake, tyre or steering problem, stop safely and do not continue to test or ride the scooter. Turn the engine off only when safely stationary. Move away from traffic if you can do so safely, report the breakdown below and request an exchange. Do not attempt repairs.